Privacy Policy
Data Protection & User Privacy Notice
Last Updated: October 2026
1. Information We Collect
We care about your privacy and protect your data. This policy explains what data we collect, how we use it, and how we keep it safe. We collect basic information when you create an account with us. This includes your name, email, and billing details. We also collect usage data when you browse our site, like your IP address, browser type, and device details.
2. Use of Data
When you upload chart images or ask the AI questions, our servers process that data to generate answers. We use your data to run our software and provide chart analysis. We also use your data to process payments, send account alerts, and improve our platform.
3. AI Processing and Data Retention
We do not sell your personal data to any third parties. We do not use your private personal details to train base public AI models. Uploaded images are stored securely to provide conversational context.
4. Disclosure of Data
We may share your data with trusted service providers who help us run our app. This includes payment vendors like Stripe. We may also disclose data if required by law.
5. Security of Data
We use modern encryption to keep your files and account data safe. We follow industry best practices to prevent unauthorized access.
6. Third-Party Service Providers
Our third-party providers only access your data to carry out specific tasks on our behalf. They must protect your data and cannot share it.
7. Children's Privacy
We do not collect data from children under the age of 18. If a child has shared data with us, please reach out to our team.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post all updates right on this page.
9. Contact Us
If you have any questions about how we handle your data, email us at support@smcproai.com.